Yes. Anything you share with us is treated with complete confidentiality. We only pass information on to our legal partners with your permission and always explain what that would involve. You stay in control of your story at every stage.

You’ll be able to speak with someone who will listen carefully and explain your options clearly. There’s no pressure to make any decisions straight away. Many people just want to talk at first, and that’s absolutely fine.

No. You choose what to share and how much. If you decide to move forward, we’ll explain what information may be needed and why, but you are never forced to relive painful experiences in detail. We move entirely at your pace.

No. Reaching out does not commit you to anything. Some people take time to decide what feels right. We’ll give you clear information and support you, whatever you choose.

Receiving compensation does not have an immediate impact on benefits.

• Scottish Redress payments and Church of England redress payments are fully ignored when calculating benefits. This means they will not affect what you receive.

• Criminal Injuries Compensation and Breach of Duty of Care settlements are also ignored for the first 52 weeks. After that, any remaining amount may be taken into account, but many people choose to use the funds during that year,so it does not affect future benefits.

You can still seek support. Many survivors come forward years, or even decades, after the abuse took place. There are options available even when the events happened a long time ago. The first step is simply to talk to someone you can trust.

You may still have options. There are legal routes and redress schemes designed to acknowledge harm and provide compensation, even when the individual responsible is no longer alive or cannot be located. We can talk through what may be possible in your situation.

All legal work is carried out on a No Win No Fee basis, so you do not need to worry about paying for support to explore your options.

Your first conversation will be with someone who understands how sensitive this is. Their role is to listen, explain things clearly and give you the space to decide what feels right for you. You’ll never be rushed or pushed into making a decision.

That’s completely fine. Not every story fits a clear box. If you’re unsure whether we can help, a confidential conversation can help you understand your options. Even if we’re not the right service, we’ll do our best to guide you to someone who can help.